IP Address : 54.166.232.243
 

How to Log a Call

Dear Valued Customer,
Logging calls with the GNS Helpdesk-
GNS is committed to providing you with efficient and excellent service. To this end the GNS helpdesk is designed in a way which makes it very easy for your delegated staff to log computer related support calls online  (http://www.gns.co.za).
Please note that calls logged are submitted directly into the helpdesk database and are not received by us as an email and then entered onto the system. The advantages of logging calls online include:
Instant call logging and On-line call tracking.


Read More
 
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Contact us

KwaZulu Natal Office
Block B, Ground Floor
Essex Park
46 Essex Terrace
Westville
South Africa
3630
Tel: 031 266 2289
Gauteng Office
16 Industry Road
Olifantsfontein
Midrand
South Africa
1665
Tel: 031 266 2289
 
Western Cape Office
21 Robinson Avenue
Bishops Court Village
Cape Town
South Africa
7708
Tel: 031 266 2289
 
 
Contact Us
 
Helpdesk
helpdesk@gns.za.com Call logging for support on any hardware and networking.
 
Sales Support
sales@gns.za.com All sales related queries/requests.
 
ISP Support
GIS@gns.za.com All ISP Related Suppport.
   
DNS Support
dnsadmin@gns.za.com All DNS related requests.
   
Accounts
accounts@gns.za.com For all account enquiries.
   
General Information
info@gns.za.com For all general enquiries.
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