IP Address : 54.224.172.145
 

How to Log a Call

Dear Valued Customer,
Logging calls with the GNS Helpdesk-
GNS is committed to providing you with efficient and excellent service. To this end the GNS helpdesk is designed in a way which makes it very easy for your delegated staff to log computer related support calls online  (http://www.gns.co.za).
Please note that calls logged are submitted directly into the helpdesk database and are not received by us as an email and then entered onto the system. The advantages of logging calls online include:
Instant call logging and On-line call tracking.


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Privacy Policy

This privacy policy sets out how Global Network Systems uses and protects any information that you give Global Network Systems when you use this website.

Global Network Systems is committed to ensuring that your privacy is protected. Should we ask you to provide certain information when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Global Network Systems may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

 

What  information we may collect

 

We may collect the following information;

 

  • Name and Contact information, including email address
  • Physical and Postal address
  • Any other information relevant to customer queries 

 

Security

 

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

 

Links to other websites

 

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

 

 

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