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Contact:
Kwazulu Natal: +27 31 266 4370
8 Menston Rd
Westville, Durban
South Africa
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Gauteng: +27 870 095 1047
11 Grenada North Street
Silverstone Country Estate
Centurion
​
Western Cape: +27 870 095 1047
2 Cricklewood Place
21 Crescent Road
Claremont
Helpdesk:
helpdesk@globalnetwork.co.za
Call logging for support on any hardware and networking
Sales Support:
sales@globalnetwork.co.za
All sales related queries/requests
Accounts:
accounts@globalnetwork.co.za
For all account enquiries
ISP Support:
ISP@globalnetwork.co.za
All ISP-related support
Standby Support:
standby@gns.za.com
This 24-hour standby email address is the the first contact point for all after-hours queries and emergencies. It is monitored by our appointed engineer on standby and contact is copied to senior department managers to ensure prompt and helpful response. This standby email address will only receive mail before 7:30 and after 17:00 on weekdays and throughout the day on all weekends and public holidays. This service is exclusively for use by GNS clients with MA Contracts and associated Service Level Agreements.
24Hr Support:
(+27) 72 670 3759
This 24-hour standby number is for use by all GNS clients with MA Contracts and associated Service Level Agreements.
All standby phone calls and emails will automatically revert to Engineering or ISP Support calls at the start of the next business day.