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Contact:

Kwazulu Natal: +27 31 266 4370

8 Menston Rd

Westville, Durban

South Africa

Gauteng: +27 870 095 1047

11 Grenada North Street

Silverstone Country Estate

Centurion

Western Cape: +27 870 095 1047

2 Cricklewood Place
21 Crescent Road
Claremont

Helpdesk:
helpdesk@globalnetwork.co.za
Call logging for support on any hardware and networking

Sales Support:
sales@globalnetwork.co.za
All sales related queries/requests

Accounts:
accounts@globalnetwork.co.za
For all account enquiries

ISP Support:
ISP@globalnetwork.co.za
All ISP-related support

Standby Support:
standby@gns.za.com

This 24-hour standby email address is the the first contact point for all after-hours queries and emergencies. It is monitored by our appointed engineer on standby and contact is copied to senior department managers to ensure prompt and helpful response. This standby email address will only receive mail before 7:30 and after 17:00 on weekdays and throughout the day on all weekends and public holidays. This service is exclusively for use by GNS clients with MA Contracts and associated Service Level Agreements.

 

24Hr Support:

(+27) 72 670 3759

This 24-hour standby number is for use by all GNS clients with MA Contracts and associated Service Level Agreements.

 

All standby phone calls and emails will automatically revert to Engineering or ISP Support calls at the start of the next business day.

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