sales@globalnetwork.co.za | (HO) Kwazulu Natal: (+27) 870 949 070 | Western Cape: (+27) 870 949 070 | Gauteng: (+27) 870 949 070
IT Network Management
Here's how we do it.
IT NETWORK MANAGEMENT
"We can be your IT department at affordable monthly costs."
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At Global Network Systems, we understand that technology can be a powerful tool when it comes to running a successful business. That’s why we strive to provide our clients with the best service and support in the industry. Our team of experienced IT professionals is available 24/7 to monitor and manage your systems so you can focus on growing your business.
We offer a wide range of services, including full IT network management, advanced pro-active support, helpdesk with service managers, and service-level agreements for backups, backup as a service, and disaster recovery as a service. With Global Network Systems, you can be sure your technology investments are secure and reliable.
IT Network Management
At Global Network Systems, we offer a range of IT solutions that cater to your business needs. Our first offering is our outsourced IT director role, where we provide specialist skills and solutions to help your business thrive with world-class IT technologies.
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With over 25 years of IT consulting and new solution deployment experience, we inject positive relationships and specialist product offerings to benefit your IT department from IT managers to on-the-road technicians. Our second offering is our 'Outsourced IT department' service, where we partner with you to become your de facto IT Department.
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Our mission is to introduce the most efficient IT solutions to reduce support hours to a minimum. We make use of our advanced in-house Helpdesk system for call logging and call tracking, which has been custom-designed to ensure efficient engineer updates and follow-through on all tasks logged through our Helpdesk system.
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At Global Network Systems, we believe in the human touch and offer our clients an expert they can talk to. We operate all of our maintenance contracts on notice of one calendar month, so you can trust us to provide the best service possible.
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We also offer an ad-hoc Network Management service, perfect for clients who are not yet able to enter into a maintenance contract. Ad-hoc clients can expect the same prompt and efficient service. Finally, all GNS clients who have month-to-month network maintenance service level agreements will receive 24-hour standby support. Find our standby support details on our contact page.
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Partner with us at Global Network Systems for efficient IT solutions and exceptional service delivery